Insurance Update

S & R Insurance Services - Personal Lines Winter 2000

Meet Our Staff!

Our staff of insurance professionals is at your service! For Personal & and Commercial Lines quotes, call Beverly Lucas; for Life & Health and Billing questions, call Sandi Freels; for Personal & Commercial Lines, Life, Health, Bonds, Claims, Billing questions and Policy Service, call Cyndi Jeffers. For email/website problems, call Cathy Shupp. Office hours are 9 AM-5 PM Monday thru Friday, with other hours available by appointment. For after hours emergencies, call our office or call 435-2192. We do have a lock box for your convenience - please feel free to leave payments, etc in the green box to the right of the door - we check it daily!

Direct Payments! We can input your Grange, Auto-Owners, PGA and TN Insurance Company premium payments directly into the companies' billing systems from our office! Payments are credited 2 days after input, so be sure to bring payments by at least 2 days before the due date to avoid late fees! We will be adding other companies in the future. Note: We cannot enter payments for policies that have already canceled! Automatic bank draft is also an option with most of our companies now.

Speaking of Premiums...Sometimes your bill is lost in the mail or you've had a family crisis that caused you to forget about paying your premium. Sometimes there is confusion about how much is due after a change was made to your policy. If we receive a cancellation notice on your policy and haven't heard from you, we will call you. This is a courtesy that most agencies do not provide. Please help us by returning our phone call and bringing your premium to our office PRIOR to the cancellation effective date (if the cancellation effective date is 12/2, that means your policy is canceled on 12/1 at midnight!). We'd much rather spend our time working on your coverages and finding ways to save you premium dollars, and can't help but think that's what you want, too!!

Has Anything Changed ? If any of the following things have happened in your life since we wrote your coverages, please call us - we need to correct your policy, and you may be paying too much! Marriage, divorce, retirement, new job, not working, new home, moved, kids away at school, kids left home, kids got driver's license, death in family, paid off mortgage or car loan, home renovations or additions.

Annuities! Now is the time to take out that IRA, before the end of the year! Call Sandi for more info today! Life & Health Coverage: Yes, we write Individual or Group Life & Health, IRA's, Disability, Accident, Dental, Nursing Home, Medicare Supplement! We can insure you, your family or your business, and have some very competitive premiums. Call Sandi for more info today!

Introducing The Grange Bank!

You already know the Grange name - now it's time to meet The Grange Bank! A member of the Grange Insurance family, The Grange Bank is a bank that's different from conventional banks in two important ways:

  1. Instead of maintaining expensive branch offices, The Grange Bank distributes it products through the offices of independent agencies like S & R.
  2. Because overhead is so low, The Grange Bank can pass along significant savings to you.

The Grange Bank - FDIC insured and an Equal Housing Lender - offers a broad product line, great rates, and convenience! Call our office at 482-3507 for more information, or visit The Grange Bank's website at www.grangeinsurance.com/bank.

Bank with a name you already trust!

Why Work With Independent Agents? Our goal is to provide you with the best service, coverages and premium for your money. With more than 20 years experience, we choose to be an independent agency because we understand the insurance industry and how it is constantly changing. Representing several companies allows us to provide you a competitive premium from the start. If premiums go up, we have other markets to rewrite you with, saving you the hassle of finding another company. Our major companies are: American States, Auto Owners, Columbia, Grange Mutual, and Safeco. We have several nonstandard and standard auto companies - in fact, we have several companies for all lines of insurance! And we DO keep an eye on your coverages and your premiums, so you don't have to add this chore to your to-do list!

We've seen some of the ads out there, and many are misleading (nonstandard companies, for instance)! What about the 800 Companies? What they don't tell you is that instead of paying agents' commission, they're paying salary, payroll taxes, Workers' Comp and employee benefits, office space rental, etc, for those people on the 800 lines! When you have a claim or a question, wouldn't you rather talk to someone you know - someone local?

Get Your 2001 Calendar! Stop by our office, say hello, and pick up your 2001 calendar while they last! We have desk and wall calendars this year!

Questions? Please don't hesitate to call us whenever you have a question - we're at your service! We welcome the chance to review your coverages to see if we can save you premium!

SEASONS GREETINGS - AND THANK YOU! We can never say it enough, but want you to know how much we appreciate your business! All of us at S & R wish you a Happy Holiday, and a joyful and prosperous New Year!